FAQ

Touch the aircraft and the cabin lights activate for 20-40 seconds, then turn off automatically. No batteries to replace — just rechargeable and ready when you are.

On voice-activated models (like the 737 World Cup), simply say the activation phrase and the cabin lights come to life for 20-40 seconds before turning off automatically.

Orders ship within 2-3 business days. Delivery to the US and Canada typically takes 7-12 days after your tracking number is sent; Mexico and the EU can take up to 15 days.

Yes — every model is inspected before it ships. If yours arrives damaged or with a manufacturing defect, we'll replace it free of charge within one year of purchase.

Each model is hand-finished in premium resin with authentic airline livery detail — built for display, not for play. This isn't a toy; it's a collector's piece.

Most of our aircraft are built to 1:130 scale, giving you a display-ready size that's detailed enough to showcase the livery while still fitting comfortably on a shelf or desk.

As soon as your model ships, you'll receive an email with your tracking number and a link to follow its journey in real time, from our warehouse to your door.

Yes. If you change your mind, you have 30 days from delivery to request a return or exchange, as long as the model is unused and in its original packaging.

Depending on your country's regulations, customs or import duties may apply on international orders. These fees are set by your local customs office and are not something we can control or predict.

Keep your model out of direct sunlight to preserve the paint finish, and dust it gently with a soft, dry cloth. Avoid liquids or harsh cleaners — the resin and livery detail are made for display, not for handling.

Our resin models are hand-finished for maximum livery detail and are our signature collector's line. The SQ Wings and HX Model lines are die-cast metal, offering extra weight and durability — a great option if you prefer a more substantial piece for your shelf.

Every model already ships in premium branded packaging that's gift-ready right out of the box. At checkout, you can also add a personalized message card to include with your order.